00 · Service

Lighthouse Pilot

A 90-day end-to-end deployment in a single Directorate, with documented Service Quality improvement and locum-spend reduction.

Buyer

Trust Board or Director of Finance

Economic buyer

Director of Finance

Sponsor

Clinical Director plus Director of Operations

Duration

90 days

Pricing

£75,000–£150,000. Lighthouses 1–3 priced at 50% list in exchange for named-reference rights.

What we commit to in 90 days

• Service Quality scoring live on every service-day.
• Allocation Optimisation running with co-ordinator approval workflow.
• Smart Swapping live for the clinician mobile app.
• A pre/post Outcomes Pack at day 90, signed off by Nexin’s clinical and commercial leads.

What we measure

• Total Clinical Risk (modelled, baseline established in week 1).
• Locum spend, baseline established from your last 90 days.
• Service cancellations.
• Co-ordinator and clinician satisfaction.

What success looks like at day 90

At minimum: at least one service moves up a Service Quality category, ≥5% Total Clinical Risk reduction, and ≥5% locum-cost reduction. If we miss any of those, we say so in the Outcomes Pack and propose a remediation plan.